Christmas Light Service & Seasonal Care
Already have a Lit JAX display? We're here through the whole season. Seasonal care runs from installation through your actual removal date. Standard removal is routed January 5 – 25, 2027; any agreed extension is confirmed separately.
Or email info@litjax.com. We respond within one business day.
Stay safe — don't climb or adjust our equipment
If a light or section needs service, please contact us rather than climbing a ladder or altering the installed system, timers, or connections. If you suspect an electrical hazard, stop using the affected display and keep the area clear, then reach us right away. This is not an emergency dispatch service; we'll arrange safe service and respond within one business day.
Included seasonal care
These are covered as part of your full-service installation, at no separate charge.
- Normal failures of our supplied lights, timers, connections, and mounting
- Ordinary-weather adjustments to the installed display
- Correcting defects in our installation
- Keeping the display presentable through the season
Outside routine care
These situations are assessed separately. We'll review the issue and obtain your approval before any extra charges.
- Major storm damage or flooding
- Theft, vandalism, or third-party damage
- Customer alterations to our equipment
- Property electrical faults unrelated to our installation
What to tell us
When you report an issue, it helps to share the affected area, when you first noticed it, and a way to reach you. Photos are optional — if they'd help, our team will arrange to receive them by follow-up.
Report a display issue